Standard terms and conditions
Services of Nibblez are hired under the terms and conditions set out below and as described in relevant Nibblez documents. Payment of fees and charges for such services shall be deemed to be an acknowledgment and acceptance of these conditions.

Payment Conditions
Nibblez has the following payment terms:
  • A 25% part-payment of the total amount based on the most recent quotation is required to secure a booking with Nibblez.
  • Full payment of known costs (including estimated beverage costs where applicable) is payable at least 3 (three) working days prior to your event.
  • Additional costs or refunds not included in the Full Payment Invoice due to: variation in final guest numbers; breakages, extra staff hours, etc. will be invoiced to you within seven days after your event.
  • Where beverage consumption is applicable, the client agrees that consumption will be charged according to Nibblez' consumption records.
Method of payment
Nibblez accepts payment by direct deposit (electronic funds transfer), cash or cheque (made out to Nibblez); and by credit card (Visa, MasterCard and bankcard). Credit card payments incur a 2.00% merchant fee.
Dishonoured payments attach a $25.00 fee plus any other bank dishonour fees incurred by us. A late payment fee of 15% will be incurred if full and final payment is not received within 30 days after the due date as specified on the Tax invoice.

Cancellations
Nibblez request that cancellations be confirmed in writing.

If Nibblez has received your deposit payment, and you wish to cancel your event:

  • 75% of the deposit will be refunded where 30 days or more notice is given.
  • 50% of the deposit will be refunded where 21-30 days (inclusive) notice is given.
  • the cancellation fee will consist of the total deposit if cancellation occurs with less than 21 days notice.
Where circumstances beyond the control of Nibblez prevent Nibblez from fulfilling any obligations, Nibblez will be released from this agreement without penalty.

Confirmation of final guest numbers
Confirmation of final guest numbers attending your event is required seven days prior to your event. If final guest numbers fall by more than 10% , a review of the cost per head maybe required. We accept an increase in numbers two working days prior of your event.

Tastings
We offer a complementary menu tasting following confirmation of your function or event, to ensure you will be happy with our high standards and presentation.  This offer is extended to clients who book weddings and other functions for 50 or more guests.  The tasting is limited to 2 guests.

Staff Charges
Staff rates are as follows:

Monday to Saturday:

  • Waiter @ $38.50/hour
  • Chef / Staff Supervisor@ $42.50/hour
Sunday and Public Holidays:
  • Waiter @ $52.00/hour
  • Chef @ $60.00/hour
Minimum call out charge for staff is 3 hours. This may include set up and dismantling time.

Minimum set up and dismantling time is 2 hours.
Events finishing past midnight will incur a service charge (based on the above rates), charged for each staff member per hour or part thereof.

The standard staff ratio for events is:

  • 1 staff member per 15 guests for a seated dinner
  • 1 staff member per 20 guests for a cocktail function
  • 1 supervisor per 200 guests (minimum 1 supervisor per event)
  • 1 bar person per 150 guests (minimum 1 bar person per event)
If additional staff (above these staff ratios) are requested a charge may apply.

Surcharges
Surcharges will apply for events held on Sundays (15%) and public holidays (20%). The surcharge is calculated on the total food and beverages spend.

Damages
Neither Nibblez nor any venue booked on behalf of the client shall be liable for any loss or damage sustained by the client, or by any person, firm or corporation supplying any client. The client shall be responsible for the cost of making good any damage or loss caused to any venue booked on behalf of the client and/or to Nibblez's buildings, furniture, fittings and equipment.